Ready-to-Ship wigs are already created and available to be prepared for shipment. They are ideal if you are looking for a luxury wig without the longer creation process.

Made-to-Order wigs are created specifically for you after your order is placed. Depending on the style, Made-to-Order options may provide additional customization.

Made-to-Order wigs require additional processing time because each piece is carefully created and prepared specifically for your order.

Please review the processing time displayed on the individual product page before placing your order. Processing times may vary depending on the style, customization, and current order volume.

Yes. Select styles may be customized through our Build Your Wig experience.

Depending on the selected style, customization may include options such as hair length, texture, color, density, cap specifications, and other available details.

Available options will be shown during the customization process for the selected wig.

We recommend measuring your head before placing your order. Use the EmpresslyGlam Size Guide to compare your measurements with the available cap sizes.

For the best fit, take your measurements carefully and follow the instructions provided in the size guide.

If you are unsure which size to select, please contact EmpresslyGlam before placing your order.

Yes. EmpresslyGlam offers worldwide shipping so customers can enjoy their luxury wig experience wherever they are.

Available shipping methods, rates, and estimated delivery times are calculated according to your destination at checkout.

International customers are responsible for any applicable customs duties, taxes, or import fees charged by their destination country.

Your shipping timeline depends on whether your selected wig is Ready-to-Ship or Made-to-Order.

Ready-to-Ship orders are prepared for fulfillment according to the processing information provided on the product page. Made-to-Order pieces require additional creation time.

Once your order ships, tracking information will be provided when available.

Proper care is essential for maintaining the beauty, softness, and longevity of your wig.

Follow the recommended care routine for your specific hair texture. Use appropriate hair products, minimize unnecessary brushing or manipulation, and store your wig properly when it is not being worn.

Avoid excessive heat unless the hair is suitable for heat styling, and always use appropriate heat protection when styling.

Returns and exchanges are subject to the current EmpresslyGlam Return & Exchange Policy.

Because wigs are personal-use products, eligibility may depend on the condition of the item and the specific circumstances of the order.

Please review the complete Return & Exchange Policy before placing your order so you understand the applicable requirements and conditions.

We are here to help you find the perfect EmpresslyGlam experience.

If you have questions about choosing a wig, sizing, customization, an existing order, shipping, or anything else, please visit our Contact page and send us a message.

Our team will be happy to assist you as soon as possible.