Q. Where are you located?
A. We are proudly based in Atlanta, Georgia, serving queens locally and internationally.

Q. How long does shipping take?
A. Please allow 15–21 business days for processing before shipping.
After that:

• Domestic shipping takes approximately 3–5 business days
  
• International shipping takes approximately 5–7 business days

Once your order ships, you’ll receive a confirmation email with your tracking information.

Q. Can I make changes to my order after it ships?
A. Unfortunately, once your order is shipped, we cannot modify the delivery address, shipping method, or the items within the order.

Q. Can I still glue it down if I want to?
A. Absolutely. While all our wigs are designed to be glueless for convenience and comfort, you can still apply adhesive if that’s your preference. The choice is yours, queen.

Q. Does it hold a curl?
A. Yes, it does. If synthetic or blended hair can hold a curl, so can ours. It all comes down to your technique and the right product.

To help you slay your styles, your purchase includes access to a curling class where you’ll learn how to perfect your technique and maintain your curls like a pro.

Q. Can I wear it straight, even if it’s curled and layered?
A. Yes, queen. Our units are designed to give you options.
There is only a face-framing layer in the front, while the back stays full and uniform, so it will still look beautiful and seamless when straightened.

Q. How do I cut the lace on my wig?
A. To keep things looking natural:

• Cut the lace in a zig-zag shape
  
• Stay as close to the hairline as possible
  
• Try to leave little to no lace visible for the most flawless finish

Q. Do you offer maintenance services?
A. Yes, we do! Our Wig CPR Service is perfect for:

• Wig wash and restyle
  
• Closure replacement
  
• Color refresh or touch-ups

You can book Wig CPR directly on our website whenever your unit needs some extra love and care.

Q. How should I store my wig?
A. Please don’t throw your wig just anywhere. Treat it like royalty!
We recommend storing your unit in a wig duff bag, which we sell right on our website. These breathable storage bags help keep your wig safe, clean, and ready to wear.

Q. Any care tips for heat and styling?
A. Yes! These are color-treated human hair units, so be gentle:

• Use a good heat protectant when flat-ironing or curling
  
• Keep your styling tools at 300°F–320°F max Anything higher may change the color
  
• Add a few drops of organic hair oil once a week to keep your unit healthy and hydrated